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Is my router compatible with the eBlocker?

| Farena

The eBlocker is compatible with most routers and other network devices. It can be integrated into the home network simply by connecting it to a LAN cable. We have summarized a list of devices with associated compatibility information for you. You can find the compatibility list here.

Is there a detailed manual?

| Farena

Yes, we offer a comprehensive manual on our help page with technical support and tips for the eBlocker. We offer mail-support as well. Contact us via en-support@eBlocker.com. We will come back to you as soon as possible.

What is eBlocker?

| Farena

eBlocker is a smart device that anonymizes your online behavior. It blocks all ads, stops all trackers, hides your IP – and lets you surf truly anonymously – on ALL your devices. Best of all: eBlocker is plug & play and requires no software installation or configuration.

Is the eBlocker legal?

| Raphael Schulz

Yes. Everyone has the right to opt-out of user profile collection. In the United States “privacy” is defined as the “right to be left alone” which implies the right to opt-out. In Europe and Germany the privacy laws state the right to opt-out of any user profiling action. So it’s your right to automatically opt-out Read More

What is the difference between eBlocker Base, eBlocker Pro and eBlocker Family?

| Tobias Genge

The eBlocker Base is our entry-level model. It includes the essential features that you need to be anonymous on the internet. It anonymizes your IP address via Tor or VPN and actively prevents your ISP from spying on your surfing behavior. It easily bypasses censorship and country-specific content locks.   Adding to the eBlocker Base, Read More

Can I have money-back if not satisfied?

| Farena

Yes, we offer your money-back for all devices bought in our shop. If you are not satisfied for any reason, return the device within 30 days at your expense and we refund the purchase amount immediately after the goods receipt. However, many starting problems can be easily resolved and we would appreciate if you would Read More

Why are there software updates and how do I get them?

| Raphael Schulz

We are constantly developing and improving the eBlocker software and have many ideas which will be implemented in the future. We’ll offer a paid update service so you can automatically take advantage of daily filter list updates, regular bugfixes and new feature releases at least every quarter. The update service includes daily updates of advertising Read More

The eBlocker and WiFi access points

| Farena

A WiFi access point is used to improve signal strength and range in homes and small offices. The WiFi access point is connected with an Ethernet cable to the router. Devices that log on via the WiFi access point are forwarded from the WiFi access point to the router. The WiFi access point usually ensures Read More

The eBlocker and the WiFi repeater

| Farena

WiFi repeaters are often used to improve signal strength and range in homes and small offices. Many WiFi repeaters work with a so-called bridge mode. In this mode, other devices can log on to the network via WiFi repeater. For the router and thereby also for the eBlocker, however, each device connected via repeater can Read More

What is the cost of the update service?

| Raphael Schulz

A free 12-month update service is included with every eBlocker Pro or eBlocker Family. Beyond this period, the update service will be $59 for eBlocker Pro and $99 for eBlocker Family for a 12 months subscription.

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