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Is the eBlocker affected by the Meltdown & Spectre security issue?

| Farena

No, the eBlocker processors are based on a Cortex-A7 core and are not affected by the Meltdown & Spectre Security issue. Sources: https://developer.arm.com/support/security-update http://linux-sunxi.org/H3 http://linux-sunxi.org/A31s If you’ve build a DIY eBlocker based on a Raspberry Pi 2 or Pi 3, you don’t have to worry as well. The Raspberry Pi 2 and 3 use a Read More

My eBlocker doesn’t work. What can I do?

| Heiko Schön

Please go to http://setup.eblocker.com and check if the eBlocker icon appears at the top right of your browser. If it does, you can get to “settings” by clicking on the settings icon. If the eBlocker doesn’t appear, try to access settings, by reading this article. If your eBlocker doesn’t work, please contact us at support@eblocker.com. Read More

How does the eBlocker offer more protection than other tools?

| Raphael Schulz

Traditional tools focus only on a small, specific area for individual devices. For example there are specific browser plugins for PCs that block trackers only, and others that just block online ads. Even with several browser plugins activated at once, it is very likely that the visited website will still track you by your IP-address. Read More

Does the eBlocker work with any Internet connection?

| Raphael Schulz

Yes. The eBlocker works regardless of your Internet provider (ISP) and with any Internet connection worldwide. We recommend a broadband connection with at least 1 Mbit, that is always connected to the Internet.

What Internet devices work with the eBlocker?

| Raphael Schulz

All Internet devices that are connected to your home network will benefit from the eBlocker. Whether you use a Smartphone, Tablet, PC, Mac, SmartTV or a game console to access the Internet, all devices are protected by eBlocker automatically.

What operating systems and browsers are supported?

| Raphael Schulz

The eBlocker works independently from operating system and browser since no software needs to be installed. Older operating systems could cause issues when adding the eBlocker certificate. Older browsers can also cause issues when displaying the eBlocker user interface.

Does “Zero Installation” work in any home network?

| Raphael Schulz

“Zero Installation” works easily on most home networks and for most Internet-enabled devices. Due to the variety of network devices we cannot guarantee compatibility with individual devices. In this case a, wizard-assisted configuration method for the individual network setting can be used so that the eBlocker will work on any home network.

Does the eBlocker replace a firewall?

| Farena

The eBlocker protects your intimacy while browsing. It prevents third parties from collecting data about you without your consent. A firewall protects your home network from external access. The eBlocker also includes a firewall, but it only protects the eBlocker itself from attacks. To protect your home network, we recommend using your own firewall.

Does the eBlocker replace a virus scanner?

| Farena

No, the eBlocker does not replace a virus scanner. The eBlocker protects your devices from accessing browser-based malware, but can not scan your devices for viruses. To protect your devices, we recommend using your own virus scanner.

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