If your eBlocker doesn’t work, please contact us at firstname.lastname@example.org. Please name following information with your request:
- What router are you using?
- Are you using eBlocker with automatic setup or with manual configuration?
- Are there any other network devices ( for example, switches ) between eBlocker and the terminals present?
- Are both network LEDs and red power LED lit up?
- Does your router recognize eBlocker? ( There is a list of all connected devices displayed in your router normally. You can find items like DHCP in your menu, for example)
- Does the orange eBlocke icon appear at the top right of your browser: http://setup.eblocker.com/?
- Can you access eBlocker? We have different options that we explain here if you can’t access your device.