Our FAQ section is designed to help you find answers to your questions. We add regularly and are looking forward to your suggestions.
Whether you want to inform yourself about the technology of the eBlocker before you buy, whether you are looking for support after the purchase or if you want to become an eBlocker partner – visit our FAQs.
Answers to these five questions are the most frequently asked questions.
1. What is eBlocker?
eBlocker is a smart device that anonymizes your online behavior. It blocks all ads, stops all trackers, hides your IP – and lets you surf truly anonymously – on ALL your devices. Best of all: eBlocker is plug & play and requires no software installation or configuration.
2. Does eBlocker affect my browsing speed?
Typically, users with slower Internet connections will experience an accelerated browsing speed, since no ads are being downloaded to compete with available bandwidth while pages are loading. The eBlocker reaches a bandwidth of up to 100 MBit/s. With very fast Internet connections of for e.g., 200 to 500 MBit/s, the surfing speed will not change significantly. Only the Internet protocols HTTP and HTTPS are usually filtered by the eBlocker. Other Internet protocols, such as IMAP, POP3, SMTP, or FTP, are forwarded by the eBlocker without decreasing the speed.
If you enable Tor to anonymize your IP-address, all of your Internet traffic is encrypted as it routes through Tor. The Tor Network is a non-commercial, global association of people who provide network infrastructure at no cost so that users can anonymize their IP address while surfing the Internet. However, the Tor network does not guarantee availability or minimum bandwidth. Unfortunately, this is beyond the control of eBlocker. We can only allow very easy access to Tor via the eBlocker. In fact, Tor’s data rate is often insufficient to stream HD audio or HD video quality.
Instead of Tor, you can also use any other VPN provider supporting the OpenVPN protocol and providing you the OpenVPN files (.ovpn). With the OpenVPN files of your VPN provider, you can easily set up the VPN server of your VPN provider in the eBlocker settings. Depending on the utilization and connection of the VPN server, the surf speed may vary. The surfing speed is often sufficient for streaming HD audio or HD video quality.
3. How does the eBlocker offer more protection than other tools?
Traditional tools focus only on a small, specific area for individual devices. For example there are specific browser plugins for PCs that block trackers only, and others that just block online ads. Even with several browser plugins activated at once, it is very likely that the visited website will still track you by your IP-address. However, the eBlocker blocks all user profiling services and lets you surf anonymously, hiding your IP-address. With just one click you can enable the Tor network which prevents your IP-address from being identified. A comprehensive privacy protection is only possible in this combination.
4. The eBlocker and the hardware firewall
Do not connect the eBlocker inbetween the router and your hardware firewall. The eBlocker will recognize the hardware firewall as an active device and display it as visible to the eBlocker.
Connect the eBlocker to a free Ethernet port of the hardware firewall. Most hardware firewalls provide a DHCP server in the network settings. If the eBlocker is not compatible with the hardware firewall in automatic network mode (Plug & Play), then you can put the eBlocker in its individual network settings. After setting, the eBlocker will take over the DHCP server. We recommend deactivating the DHCP server in the network settings of the hardware firewall.
If you don’t need a DHCP server in your network, you can put the eBlocker in his individual network settings and disable the DHCP server of the eBlocker. You will see the IP address of the hardware firewall as the gateway in the network settings of the eBlocker. For the network settings of the devices, we recommend inserting the IP address of the eBlocker as the gateway. If a device is not protected by the eBlocker, you must enter the IP address of the hardware firewall as the gateway.
5. How can I protect my children from adult content (“parental control”)?
The eBlocker uses special filter lists for filtering adult content. These filters can easily be assigned to a user. This user then has no access to sites or URLs that are listed in the filter lists. So minors can easily be protected from adult content.
More questions and answers can be read in our FAQ’s.Back to Category Overview