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Data Protection at eBlocker GmbH

As a company that is committed to your privacy, we are particularly committed to data protection and therefore not only strictly adhere to legal requirements, but have also set ourselves further high internal requirements. This includes, for example, that every employee is informed about the handling of personal data and that all service providers commit themselves to comply with EU data protection laws (EU-DSGVO).

The principle of data economy also applies to us. For example, we only collect data that is used directly for business development and is not stored “in stock”. Below you will find all the details of the individual data we collect and how we handle it.

This explanation is divided into two parts: In the first part you will learn in short form the basics of our handling of data collected on our website for easy and fast reading. This is followed by the legally required data protection declaration with further details on the processing of personal data.

We would be happy to answer any further questions about data protection and look forward to receiving your e-mail at

Data processing on

We collect and process only two types of personal data on our website:
1. Web Analysis Data
This data is technically collected when you visit our website. They are implicitly recorded every time you visit our website, provided you have not objected to the data collection. This data will not be passed on to third parties and will not be used for cross-website profiling. For more information, please refer to the “Web Analysis Data” section below.
2. Form Data Such as E-Mail Address, Name, Title, Address
This information is actively entered and collected by you through forms on our website, for example when you place an order or subscribe to our newsletter. You can find further information on this in the following data protection declaration.

Web Analysis Data

Unlike most websites you visit, we ask for your explicit permission to collect web analytics data about your visit history. By default, we assume your consent to the collection of data if you do not object. We use this data exclusively to identify problems on our website and to constantly improve our website for our users.
We use the web analytics system of the German provider “etracker GmbH” ( for data collection and processing of web analysis data. We are relying on etracker because it is a web analytics company based in Germany, whose technology has been tested by the responsible supervisory authority and is constantly being further developed for better data protection. On the other hand, because etracker does not claim its own rights to the personal data collected on our websites and does not use them for other or its own purposes.

What Does That Mean To You?
All analysis data collected on our website belongs exclusively to us and is not linked to other data, e.g. when visiting other websites. Of course, after your consent to the data collection, you can also object at any time with one click. No data about your visit will be collected if you do not agree to the data collection in the first place. Your decision will be recorded in a so-called cookie (see section “Cookies” in the privacy policy below).

Your Benefits Of Web Analysis With Etracker
Only pseudonymous data is collected. In accordance with legal regulations, we will never combine the data collected with other personal data or attempt to process or use the data in any other way for further personal identification.
The data we collect belongs exclusively to us and will neither be processed by us nor by etracker for other purposes or enriched with further data. In particular, etracker does not use the data for advertising purposes and no cross-site user profiles are created.
All data is stored exclusively in Germany and is therefore subject to the strict European data protection laws and standards.
For further information on data protection, please refer to the following legal data protection declaration.

Legal Data Protection Declaration

Information on the collection of personal data in accordance with the EU Data Protection Regulation (DSGVO)
Thank you for your interest in our website and our services and offers.
Of course, the protection of your personal data during the collection, processing and use of your visit to our website is of particular importance to us. With the following declaration we comply with our legal obligation to inform you about the storage of data, the type of data, its purpose, its storage period and us as the responsible party.

Responsible according to Art. 4 Par. 7 DSGVO
eBlocker GmbH
Ludwig-Erhard-Str. 18
20459 Hamburg

Data Protection Officer
RA Thomas Brehm
BBS Bier Brehm Spahn Partnerschaft Rechtsanwälte
Brandstwiete 46
20457 Hamburg

1. Subject of Data Protection

Subject of data protection are personal data. Personal data is any information relating to an identified or identifiable natural person; identifiable is any natural person who can be identified directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier or one or more special characteristics that express the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person. In particular, name, postal address or e-mail address are personal data.

2. Automatic Anonymous Data Collection, Processing and Use
We process non-personal information that your browser automatically transmits to us when you visit our website. This information includes, but is not limited to:
– IP address of the requesting computer (anonymized or shortened when saved),
– browser type/ version,
– operating system,
– Referrer URL (URL of the page referring to eBlocker that you followed),
– Time of the server request
– Preferred website language
The mentioned data will be processed by us for the following purposes:
– Ensuring a smooth connection of the website,
– Ensuring comfortable use of our website,
– evaluation of system security and stability as well as
– for other administrative purposes.

The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f DSGVO. Our legitimate interest follows from the purposes listed above for data collection. Under no circumstances do we use the data collected for the purpose of drawing conclusions about you personally.

We delete the data arising in this context after the storage is no longer necessary or limit the processing if statutory storage and documentation obligations exist.

3. Initiated Personal Data Collection, Processing and Use

In principle, no collection or transmission of personal data is required for the use of our Internet pages.

Your personal data will only be processed or used if you voluntarily provide your personal data. This may be necessary in the following cases, for example:

3.1 Inquiries, Orders And Performance Of Contract

We collect and process your personal data to the extent necessary in each case, as far as you provide us with inquiries, contract-related inquiries or other individual transactions/orders.
We use the data provided by you to fulfil our contractual obligations towards you and to process the contracts concluded between us and you. It may be necessary to pass on your personal data to companies that we use to provide our services or to process contracts. These are e.g. e-mail marketing service providers, logisticians or other service providers mentioned in this data protection declaration.

In case of inquiries by e-mail (for example for technical questions), the data provided by you (your e-mail address, if applicable your name and your telephone number) will be stored by us in order to answer your questions. We delete the data arising in this context after the storage is no longer necessary, or limit the processing if statutory retention obligations exist. The legal basis for such processing is Art. 6 paragraph 1 sentence 1 item f DSGVO, whereby it is in our legitimate interest to answer your request adequately and sufficiently. If your request is contract-related and serves to establish, maintain, execute or process a contractual relationship, the legal basis for processing is Art. 6 (1) sentence 1 lit. b DSGVO.

3.2 For Orders Via Our Website

When you place an order via our website, we collect personal data via a web form. All data is always encrypted in accordance with the state of the art. The following data is recorded:
– Title, first name, surname,
– e-mail address,
– Address,
– IP address

This data is collected,
–  to identify you as our customer;
– to process, fulfill and process your order;
– to correspond with you;
– for invoicing;
– for the handling of any existing liability claims, as well as the assertion of any claims against you;
– for fraud prevention and forensics in case of suspected fraud;
– to manage our customer data.

Within the scope of the ordering process, your consent to the processing of this data is obtained through acceptance of our GCI including this data protection provisions.

The data will be processed upon your order and/or registration and is required pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO for the aforementioned purposes for the appropriate processing of your order and for the mutual fulfilment of obligations arising from the purchase contract.

The personal data collected by us for the processing of your order will be stored and subsequently deleted until expiry of the statutory obligation to store data, unless we are obliged to store data for a longer period pursuant to Article 6 Paragraph 1 Sentence 1 lit. c DSGVO due to tax and commercial law storage and documentation obligations (e.g. from the German Commercial Code (HGB) or the Fiscal Code) or you have consented to further storage pursuant to Art. 6 Paragraph 1 Sentence 1 lit. a DSGVO.

3.3 Newsletter / Your e-mail address

If you subscribe to our newsletter or have provided your e-mail address when ordering or to receive an eBlocker evaluation version, we will store your e-mail address as well as your voluntarily provided additional personal information (surname, first name, title) for sending e-mails. Your data will also be processed on our behalf by our e-mail service provider CleverReach GmbH & Co. KG (Mühlenstr. 43, 26180 Rastede, Germany, in Germany. Further information on data processing by CleverReach can be found here:

Any other use or disclosure to third parties shall only take place in accordance with the statutory provisions if you expressly agree to this. Of course, e-mail newsletters or similar information will only be sent with your consent (so-called “double opt-in”). In every newsletter you have the possibility to object to the future sending of e-mail newsletters.

The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f DSGVO.

We delete the data arising in this context after the storage is no longer necessary or limit the processing if statutory storage and documentation obligations exist.

3.4 Application for A Position At Eblocker (Applicant Data)

We process personal data about you for the purpose of your application for an employment relationship, insofar as this is necessary for the decision to establish an employment relationship with us. The legal basis is § 26 Paragraph 1 BDSG in connection with Art. 88 DSGVO.
Furthermore, we may process personal data about you insofar as this is necessary to defend against legal claims asserted against us in the application process. The legal basis for this is Art. 6 Para. 1, Letter f DSGVO; the legitimate interest is, for example, a duty of proof in proceedings under the General Equal Treatment Act (AGG).
Insofar as an employment relationship exists between you and us, we may process the personal data already received from you for the purposes of the employment relationship in accordance with Section 26 (1) BDSG if this is necessary for the performance or termination of the employment relationship or for exercising or fulfilling the rights and obligations of the employees’ representation of interests resulting from a law or collective agreement (collective agreement).

We process data in connection with your application. This may include general information about you (such as your name, address and contact details), information about your professional qualifications and schooling or information about professional training or other information you provide us in connection with your application. Furthermore, we may process job-related information made publicly available by you, such as a profile on professional social media networks.

We may transfer your personal data to companies affiliated with us, insofar as this is permissible within the framework of the purposes and legal bases set out in Section 3. Furthermore, personal data are processed on our behalf on the basis of contracts pursuant to Art. 28 DSGVO, in particular by host providers or providers of applicant management systems.

A transfer to a third country is not intended.

We store your personal data for as long as it is necessary to make a decision about your application. If an employment relationship between you and us does not materialize, we may also further store data, insofar as this is necessary to defend against possible legal claims. The application documents will be deleted three months after notification of the rejection decision, unless longer storage is required due to legal disputes. With your separate consent, we will store your data for up to 12 months after your consent in order to be able to consider your application again for any jobs that may come into consideration later.

If you have obtained a restriction on processing, we will inform you before the restriction is lifted.

The provision of personal data is neither required by law nor by contract, nor are you obliged to provide the personal data. However, the provision of personal data is required for a contract of employment with us. This means that if you do not provide us with any personal data in an application, we will not enter into an employment relationship with you.

There is no automated decision in individual cases within the meaning of Art. 22 DSGVO, i.e. the decision on your application is not based exclusively on automated processing.

4. Cookies

In order to make your visit to our website attractive and to enable the use of certain functions, we use so-called cookies within the scope of our online offers. These are small text files that are stored on your mobile device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your terminal and enable us to recognize your browser on your next visit (persistent cookies). You can set your browser in such a way that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or generally. If cookies are not accepted, the functionality of our website may be limited.

In particular, we also use cookies to record your data protection preferences. For example, we recognize that you have consented or objected to the collection of data as part of the web analysis on a previous visit to our website. By default, we assume your consent for data collection and store this in a cookie for 480 days. If you have rejected the web analysis, we record this in a cookie for 50 years. If you object to the data collection at a later point in time, we will not collect any further data on your visit. This procedure is carried out in accordance with the competent supervisory authority for data protection.

5. Data Transmission and Processing By Third Parties

5.1 Website Analysis

We use services of etracker GmbH (Erste Brunnenstraße 1, 20459 Hamburg, Germany, ) for the analysis of website usage data, unless you have objected to the data collection. Cookies are used which enable a statistical analysis of the use of our website by its visitors and the display of use-related content or advertising on our website. Cookies are small text files that are stored by the Internet browser on the user’s terminal device (see also the section on cookies in this data protection declaration). etracker cookies do not contain any information that enables a user to be identified.

The data collected by etracker is processed and stored by etracker on our behalf exclusively in Germany and is thus subject to the strict German and European data protection laws and standards. etracker has been independently audited, certified and awarded the ePrivacyseal data protection seal of approval.

Data processing is carried out on the legal basis of Art. 6 para. 1 lit f DSGVO. Our legitimate interest consists in the optimization of our online offer and our web presence. Since the privacy of our visitors is particularly important to us, the IP address at etracker is anonymized as early as possible and login or device IDs at etracker are converted into a unique key that is not assigned to a person. etracker does not use it for any other purpose, combine it with other data or pass it on to third parties. No other use, combination with other data or transfer to third parties is made by etracker or by us. The raw data collected during data collection will be deleted after 13 months after data collection.

You can object to the aforementioned data processing by etracker at any time. Your objection has no detrimental consequences for you.
I object to the processing of my web analysis data with etracker on this website.

Further information on data protection at etracker can be found here:

5.2 Logistics service provider (only for one product order)

In case of an order of eBlocker products via our website, your data collected during the order will be sent to our logistics company SERU Distributions GmbH & Co. KG, Industriestrasse 8, 24589 Nortorf, Germany. Of course, your data will be encrypted according to the state of the art during transmission. The data transmission takes place exclusively for the purpose of order processing. Further information on data processing by SERU can be found here:

The legal basis for data processing is Art. 6 Par. 1 S. 1 lit. f DSGVO in order to fulfil our contractual obligations arising from the order.

We delete the data arising in this context after the storage is no longer necessary or limit the processing if statutory storage and documentation obligations exist.

5.3 PayPal (only for payments via PayPal)

When you place an order in our website shop and pay via PayPal, credit card via PayPal, direct debit via PayPal or “purchase on account” via PayPal, we pass on your payment data to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”). All data is transmitted exclusively encrypted according to the state of the art. For more information about Paypal’s privacy policy, please see PayPal’s Privacy Policy:


5.4 Stripe (only for credit card payments and SEPA direct debits)

When ordering in our website shop and paying by credit card or via the SEPA direct debit procedure, payment is processed by the payment service provider Stripe Payments Europe Ltd, Block 4, Harcourt Centre, Harcourt Road, Dublin 2, Ireland. All data is transmitted exclusively encrypted according to the state of the art. Further information on data protection at Stripe can be found at

5.5 Social Networks and Zendesk Support Forum

On our website you will find links to our presentations on the Facebook and Twitter platforms as well as to our support forum at Zendesk. We are not responsible for the data collection of the respective platform operator and have no influence on it. Please refer to the applicable data protection declarations of the operators:

6. Passing On To State Institutions And Authorities

We pass on data to state institutions and authorities entitled to receive information only within the framework of legal obligations or on the basis of a court decision.

7. Data Transmission To Further Third Parties

Your personal data will not be transmitted to third parties for purposes other than those mentioned above.

We will only pass on your personal data to third parties if:
–  you have given your express consent pursuant to Art. 6 para. 1 sentence 1 lit. a DSGVO,
–  the disclosure pursuant to Art. 6 para. 1 sentence 1 f DSGVO is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
–  there is a legal obligation for the transfer pursuant to Art. 6 para. 1 sentence 1 lit. c DSGVO, and
–  this is legally permissible and is necessary for the processing of contractual relationships with you pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO.
As part of the ordering process, you will be asked for your consent to the transfer of your data in accordance with this data protection declaration within the framework of acceptance of our GCI to third parties.

8. Your rights

You have the right:

  • to request information about your personal data processed by us in accordance with Art. 15 DSGVO. In particular, you may request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to rectification, deletion, restriction of processing or objection, the existence of a right of appeal, the origin of your data, if these have not been collected by me, and the existence of automated decision-making including profiling and, if applicable, meaningful information on their details;
  • in accordance with Art. 16 DSGVO, to demand without delay the correction of incorrect or complete personal data stored by us;
  • to request the deletion of your personal data stored with us in accordance with Art. 17 DSGVO, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
  • in accordance with Art. 18 DSGVO, to restrict the processing of your personal data if you dispute the accuracy of the data, if the processing is unlawful but you refuse to delete the data and we no longer need the data, but if you need it to assert, exercise or defend legal claims or if you have filed an objection to the processing in accordance with Art. 21 DSGVO;
  • in accordance with Art. 20 DSGVO, to receive your personal data that you have provided to us in a structured, current and machine-readable format or to request its transfer to another person responsible;

If you have given us your consent to data processing, you also have the right to revoke your consent at any time. All data processing that we have carried out up to your revocation remains legal in this case.

You also have the right to complain to the responsible data protection supervisory authority (Hamburgischer Beauftragter für Datenschutz und Informationsfreiheit (HmbBfDI), Kurt-Schumacher-Allee 4, 20097 Hamburg, on the 6th floor, ) about our processing of your personal data.

9. Technical and Organizational Measures

We undertake to take the technical and organizational measures necessary to ensure the implementation of the regulations on data protection, provided that the effort involved is proportionate to the intended protective purpose. In the case of unencrypted communication by e-mail, we cannot guarantee complete data security, so we recommend that you send confidential information by post. We are also happy to offer you encryption using the S/MIME standard for communication by e-mail. Send us an informal e-mail and we will answer with our S/MIME encryption key which can then be used for encrypted communication with us.

10. Binding German version

The interpretation of this Privacy Policy and the rights and obligations of the parties shall be based on the German version of this Privacy Policy.

For all questions concerning data protection, please contact our contact address stated in the provider identification above (person responsible) on this page or send an e-mail to

Status of the data protection declaration: DEv2.0.2 of 2018-07-10